This Privacy Policy applies to all Pakistani players using the CV777 platform at cv777.plus. By registering an account or using any CV777 service, you confirm that you have read and understood this Privacy Policy. If you do not agree to how we handle your data as described here, please do not use CV777.
1Who We Are and How to Reach Us
CV777 ("we", "us", "our") is the operator of the online sports betting and casino platform accessible at cv777.plus. CV777 is the data controller responsible for the personal data of players who use the platform. This means we determine what data is collected, why it is collected and how it is used and protected.
If you have any questions about this Privacy Policy, about how CV777 handles your personal data, or if you wish to exercise any of your data rights, you can contact our Data Privacy team at any time:
- Email: support@cv777.plus
- Live Chat: Available 24/7 via the CV777 website
We aim to acknowledge all privacy-related enquiries within 72 hours and to respond fully within 30 calendar days.
2Personal Data We Collect
CV777 collects the following categories of personal data from Pakistani players:
2.1 Identity & Account Data
Full legal name, date of birth, gender, residential address in Pakistan, CNIC number (where required for identity verification), email address, mobile phone number and any username or display name you choose for your CV777 account.
2.2 Financial & Payment Data
Payment method details necessary to process your deposits and withdrawals — including Easypaisa or JazzCash account numbers, bank account details for IBFT transfers and masked card numbers for Visa/Mastercard transactions. CV777 does not store full card numbers. Full payment card data is handled exclusively by our PCI-DSS certified payment processing partners.
2.3 Transaction & Gaming Data
A complete record of your deposits, withdrawals, bonuses claimed, bets placed, games played, wager amounts, outcomes and any other financial activity on your CV777 account. This data is essential for account management, dispute resolution and regulatory compliance.
2.4 Technical & Device Data
IP address, device type, operating system, browser type and version, mobile carrier, screen resolution, session duration, pages visited, clicks and navigation paths within the CV777 platform. This data is collected automatically when you use CV777 and helps us improve the platform and detect fraudulent activity.
2.5 Communications Data
Records of any communications between you and CV777 — including live chat transcripts, emails and any messages sent through the CV777 support system. These are retained for quality assurance and dispute resolution purposes.
| Data Category |
Examples |
Primary Purpose |
| Identity Data | Name, DOB, CNIC, address | Account registration, KYC verification |
| Financial Data | Easypaisa / JazzCash number, bank details | Deposit & withdrawal processing |
| Transaction Data | Bets, wins, deposits, withdrawals | Account management, dispute resolution |
| Technical Data | IP address, device, browser | Security, fraud detection, platform improvement |
| Communications | Support chat, emails | Customer service, quality assurance |
3How We Collect Your Data
CV777 collects personal data through the following methods:
- Direct collection: Data you provide when registering your account, completing identity verification, making deposits or withdrawals, contacting support or participating in promotions.
- Automated collection: Technical and device data collected automatically via cookies, server logs and analytics tools when you browse or use the CV777 platform.
- Third-party sources: Where necessary for identity verification or fraud prevention, CV777 may receive data from identity verification partners, payment processors and fraud screening services. CV777 does not purchase marketing data from third-party data brokers.
CV777 will never collect sensitive personal data — such as your political views, religious beliefs or health data — and does not use any such data in connection with the CV777 service.
4Why CV777 Uses Your Personal Data
CV777 uses your personal data for the following specific purposes. We will never use your data for a purpose that is incompatible with those listed here without first notifying you and, where required, obtaining your consent.
- Account management: Creating, maintaining and managing your CV777 account, including authentication and access control.
- Payment processing: Processing deposits and withdrawals in PKR through your chosen payment method, and maintaining accurate financial records of all transactions.
- Identity verification (KYC): Verifying that you are who you say you are, that you are 18 or older and that your payment method belongs to you — as required to operate a responsible gaming platform.
- Fraud and security: Detecting and preventing fraudulent activity, money laundering, account sharing, bonus abuse and other prohibited behaviour on the CV777 platform.
- Customer support: Responding to your enquiries, resolving complaints and providing assistance with your CV777 account.
- Responsible gaming: Monitoring your account activity to identify signs of problem gambling and providing appropriate support tools and interventions where necessary.
- Platform improvement: Analysing aggregated, anonymised usage data to understand how Pakistani players use CV777 and to improve the product experience.
- Marketing communications: Sending you relevant promotional offers and product updates by email or SMS, where you have consented to receive them. You can withdraw this consent at any time.
5Legal Basis for Processing
CV777 processes your personal data on one of the following legal bases depending on the specific purpose:
- Contract performance: Processing your data is necessary to fulfil our contractual obligations to you — operating your account, processing payments and providing the CV777 service as described in our Terms and Conditions.
- Legal obligation: Some processing is required to comply with legal obligations, including anti-money laundering requirements, identity verification requirements and record-keeping obligations.
- Legitimate interests: CV777 processes certain data — particularly technical and device data — based on legitimate business interests including fraud prevention, security monitoring and platform improvement, where these interests are not overridden by your privacy rights.
- Consent: Where CV777 sends you marketing communications or uses non-essential cookies, we do so based on your explicit consent. You may withdraw this consent at any time without affecting any other processing.
6Sharing Your Data with Third Parties
CV777 does not sell your personal data to any third party. We share your data only in the following limited and controlled circumstances:
6.1 Payment Processors
CV777 shares the payment data necessary to process your transactions with our payment processing partners, including Easypaisa, JazzCash, NayaPay, SadaPay and banking partners for IBFT. These partners process your payment data only for the purpose of executing your requested transaction and are contractually bound to protect your data.
6.2 Identity Verification Partners
Where identity verification is required, CV777 may share your identity data with third-party KYC (Know Your Customer) verification providers. These providers verify your identity against official records and report the outcome to CV777. They are not permitted to use your data for any other purpose.
6.3 Game Providers
CV777's live casino, slot and crash game content is provided by third-party game studios — including Evolution Gaming, Pragmatic Play and others. These providers may receive a player identifier and certain session data for the purpose of running the game and detecting cheating or technical errors. They do not receive your full personal profile.
6.4 Legal Requirements
CV777 may disclose your personal data to law enforcement authorities, regulators or courts where required by law or where we have a good-faith belief that such disclosure is necessary to prevent crime, protect the safety of individuals or comply with a legal process.
CV777 requires all third parties that receive your personal data to maintain appropriate security standards and to use your data only for the specific purpose for which it was shared. We do not permit third parties to use your data for their own marketing purposes.
7Cookies and Tracking Technologies
CV777 uses cookies and similar tracking technologies on the cv777.plus platform. Cookies are small text files stored on your device that help the platform function correctly and improve your experience.
7.1 Essential Cookies
These cookies are required for the CV777 platform to function at all. They keep you logged in during your session, maintain your language preferences and ensure that the betting interface operates correctly. These cookies cannot be disabled without breaking core platform functionality.
7.2 Analytics Cookies
CV777 uses analytics tools to understand how Pakistani players use the platform — which pages are most popular, where players encounter difficulties and how the platform performs on different devices. This data is collected in aggregate and anonymised form and is used only to improve the CV777 product. You can opt out of analytics cookies at any time.
7.3 Marketing Cookies
With your consent, CV777 may use marketing cookies to deliver relevant promotional content to you on and off the CV777 platform. These cookies are only activated after you have given explicit consent, which you can withdraw at any time by contacting support@cv777.plus or via your account settings.
You can also manage cookie preferences through your browser settings. Note that disabling cookies beyond the essential category may affect certain features of the CV777 platform.
8How We Keep Your Data Secure
CV777 takes the security of Pakistani players' personal and financial data seriously. We implement the following technical and organisational measures to protect your data:
- All data transmitted between your device and the CV777 platform is encrypted using 256-bit SSL (TLS 1.3) — the same standard used by major financial institutions.
- Player passwords are stored as salted hashes. CV777 staff never have access to your plaintext password.
- Financial data — including payment account numbers and card details — is stored in encrypted form in access-controlled systems with strict need-to-know access policies.
- CV777's infrastructure is subject to regular security audits, penetration testing and vulnerability assessments.
- CV777 staff who handle player data receive regular data protection training and are subject to contractual confidentiality obligations.
- In the event of a data breach that may affect your rights, CV777 will notify affected players as soon as reasonably practicable and will report the breach to the relevant authorities where required by law.
Despite these measures, no online system is 100% immune to security threats. You can help protect your own account by using a strong, unique password and enabling two-factor authentication where available on CV777.
9How Long We Keep Your Data
CV777 retains your personal data for as long as your account remains active and for a period afterwards as required by applicable law and legitimate operational need. The following general retention periods apply:
- Account and identity data: Retained for the lifetime of your active account and for a minimum of 5 years after account closure, as required by anti-money laundering regulations.
- Transaction and gaming records: Retained for a minimum of 5 years following the transaction date, in accordance with financial record-keeping requirements.
- Support communications: Retained for 3 years from the date of the interaction, or longer where relevant to an ongoing dispute or legal matter.
- Technical and device data: Retained for up to 13 months in identifiable form, after which it is anonymised and may be retained indefinitely in aggregate form for analytics purposes.
- Marketing consent records: Retained for as long as you remain subscribed to marketing communications and for a period afterwards to evidence the consent given.
When data reaches the end of its retention period, CV777 securely deletes it or anonymises it so that it can no longer be associated with any individual player.
10Your Rights Over Your Personal Data
As a Pakistani player on CV777, you have the following rights regarding your personal data. To exercise any of these rights, contact us at support@cv777.plus. We will acknowledge your request within 72 hours and respond fully within 30 calendar days.
Right of Access
You have the right to request a copy of all personal data CV777 holds about you, along with information about how it is used and with whom it is shared.
Right to Rectification
If any personal data CV777 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You can also update most account information directly in your CV777 account settings.
Right to Erasure
You may request that CV777 delete your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent, or where the processing is otherwise unlawful. Note that CV777 may be required to retain certain data by law — such as transaction records — even after an erasure request.
Right to Restrict Processing
You may ask CV777 to restrict the processing of your personal data in certain circumstances — for example, while you contest its accuracy or while a complaint is being investigated.
Right to Data Portability
Where CV777 processes your data on the basis of consent or contract performance, you have the right to receive your data in a structured, commonly used and machine-readable format.
Right to Withdraw Consent
Where CV777's processing is based on your consent — such as marketing emails or non-essential cookies — you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
11Children's Privacy
CV777 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. The CV777 registration process includes an age declaration and CV777 conducts age verification checks on accounts where there is any doubt about a player's age.
If CV777 discovers that an account has been registered by someone under 18, the account will be immediately closed, any winnings will be forfeited and any deposits will be returned in accordance with our Terms and Conditions. Any personal data collected in connection with an underage account will be deleted as soon as the situation is identified.
If you are a parent or guardian and believe your child may have registered on CV777, please contact us immediately at support@cv777.plus. We will investigate and resolve the matter promptly.
12Changes to This Privacy Policy
CV777 may update this Privacy Policy from time to time to reflect changes in the CV777 service, changes in applicable law or improvements to our data protection practices. When we make material changes to this Policy, we will notify all registered Pakistani players via the contact information on their account before the changes take effect.
The date of the most recent update is shown in the "Last updated" notice at the top of this page. We recommend reviewing this Policy periodically. Continued use of CV777 after an updated Privacy Policy has come into effect constitutes acceptance of the revised Policy.
13Contact Us & How to Raise a Complaint
If you have any questions about this Privacy Policy or about how CV777 handles your personal data, please contact us at:
- Email: support@cv777.plus
- Live Chat: Available 24/7 on cv777.plus
If you are not satisfied with CV777's response to a privacy complaint, you have the right to raise your concern with the relevant data protection authority. CV777 will cooperate fully with any such investigation and will implement any remedies required as a result.
We take all privacy complaints seriously and aim to resolve them fairly and promptly. If you contact us about a privacy concern, you will receive an acknowledgement within 72 hours and a substantive response within 30 calendar days.
CV777 — Your Data, Your Privacy, Our Commitment
CV777 is for players aged 18 and above only. Your personal data is protected by 256-bit SSL encryption and never sold to third parties. For full details of how your data is used, you have read the right page. You can also review our Terms and Conditions and our Responsible Gaming commitment. If you have any questions, our support team is available at support@cv777.plus around the clock.
